OhIsIt.com - A Division on Compu Capital, Inc.

Policies

Payment Info

• We accept payment transactions via our online checkout only. If you would like to pay with PayPal, you will have that option when completing checkout. We will not collect any password or credit card information from you.
• Our check out process is designed that it communicates with the merchant to confirm that payment has been made and cleared.
• Other methods of payments are outlined throughout our online checkout process.
• PayPal payments MUST have a Confirmed Address - Otherwise, Money Order payment is required. We do not except PayPal Payments from NON-US Accounts.
• Personal checks may take up to ten business days to clear once we deposit into our bank account before we ship.

Warranty:

• 30-Day Limited Replacement/Refund Warranty on defective items ONLY (unless otherwise stated)
• Warranty begins on shipping date
• Manufacturer's Warranty - through Manufacturer only
• "As Is" items have no warranty

OEM?: OEM items are non-retail packaged, without accessories unless otherwise stated

Item Description Disclaimer:    You are buying what is described. Questions? Contact us! Pictures are for display purposes only.

Compatibility Policy:

• Product Compatibility is the buyer's responsibility - Before bidding, research the product, or contact us

RMA Policy:

• Items found to be defective within 30-Day Warranty period must have an RMA number to be replaced
• RMA numbers are obtained at www.ohisit.com. Item must be in warranty at the time of RMA request
• ONLY defective items will receive RMA numbers (15% service fee for RMA items tested non-defective)
• Items returned without RMA numbers are subject to rejected upon arrival
• NO refunds for shipping costs - NO EXCEPTIONS

Click Here For RMA Form

Dead Pixel Policy:   Five or more dead pixels is considered a defect (see RMA policy above).  Policy does not extend into manufacturer's warranty period.  Monitors sold AS-IS are not covered by this policy

Business Hours:   10:00am to 5:30pm, M-F.  Emails/payments sent after our regular business hours will be received the next business day